Privacy policy

Last updated: November 2026

Controller

helpful bits GmbH
Südliche Münchner Straße 55
82031 Grünwald
Germany

Website delivery and security

Cloudflare, Inc. provides our reverse proxy, content delivery network and security services. When you open this website, Cloudflare processes technical request data such as your IP address, the requested URL, time, routing information and browser or device information. We use this processing to deliver the website, prevent abuse and keep it reliable and fast. The legal basis is our legitimate interest under Article 6(1)(f) GDPR in secure and efficient website operation.

The static origin server is hosted by InterServer, Inc. in the United States. Requests that Cloudflare does not answer from its cache can reach this server. Our site-specific Nginx access log is disabled. Service providers can still process technical connection data where this is needed for security and operation.

No analytics, no cookies of our own

This website uses no web analytics, no tracking and no advertising. It sets no cookies and stores nothing in your browser. It loads no fonts, scripts or images from other servers. Cloudflare may set a strictly necessary security cookie if it applies a security challenge.

Contact by email

If you contact us, we process the contact details, message content and related communication that you provide. We use this data to answer you and handle your request, for example a request for early access. The legal basis is Article 6(1)(b) GDPR when the request concerns a contract or steps before a contract. For other requests, it is Article 6(1)(f) GDPR and our legitimate interest in responding to business communication. Providing this information is voluntary, but we cannot answer without enough contact and message information.

Recipients and international transfers

Recipients can include Cloudflare, InterServer and the communication or IT providers needed to operate this website and answer messages. Cloudflare and InterServer are based in the United States. Transfers outside the European Economic Area use an applicable adequacy decision, such as the EU-US Data Privacy Framework where it covers the recipient and processing, or other safeguards such as the European Commission’s standard contractual clauses. You can contact us to request information about the applicable safeguards.

Provider details are available in the Cloudflare Privacy Policy, the Cloudflare Data Processing Addendum and the InterServer Privacy Policy.

Retention

We keep personal data only while it is needed for the purpose stated above or while law requires it. Cloudflare processes data under its data processing terms for the service period and only while processing is necessary. We normally keep contact messages until the request is complete, then delete them unless a legal retention duty or an ongoing legal claim requires longer storage.

Your rights

Subject to the conditions of the GDPR, you can request:

Access to and a copy of your personal data
Correction or completion of incorrect data
Erasure or restriction of processing
Data portability where it applies
Objection to processing based on legitimate interests

Where processing is based on consent, you can withdraw it at any time for the future. You also have the right to lodge a complaint with a data protection authority. Our competent authority is the Bavarian State Office for Data Protection Supervision (BayLDA). To exercise your rights, contact us at info@helpfulbits.com.

Automated decisions

We do not use this website data for automated decisions, including profiling, under Article 22 GDPR.

The HB Admin app

The HB Admin app is not available yet. Before its release, a separate privacy policy will explain how the app processes data.

Changes to this policy

We may update this privacy policy from time to time. The current version is always available on this page.